***Suggest not to publicly file complaints in the free market***If you file a claim through the free market, you must leave 10 working days to complete the process. But if you contact us directly, we will reply to you within 24 hours and quickly and effectively resolve your issue.If you are satisfied, please give me a complete five-star evaluation. If you have any questions, please feel free to contact me and I will handle it. Wishing you a pleasant shopping experience again, thank youProduct IntroductionName: High Quality Tattoo KitColor: BlackPower supply method: plug-in useBrand: GenericWarranty: 15 daysimportantBefore shipping, our team will test each product, but it is difficult to avoid equipment failures during the shipping process. The probability is 0-1%. If the device is not working properly, please do not click I need help to make a claim, but click purchase and send message to contact our professional after-sales service team. We provide efficient, fast, and professional after-sales solutions. Believe us, your satisfaction will always be the driving force behind our services. Thank you for your understanding and support.We have always been committed to providing high-quality and affordable products. After careful research, testing, and equipment improvement, our product has greater advantages in performance and price.Another important thing for us is:Any questions you have about the product can be resolved through private messaging before placing an order. If you have any questions, please contact us during working hours from Monday to Saturday (7:00pm to 4:30am) and we will reply immediately. If we dont reply in a timely manner, please dont worry. We will reply immediately during working hours.We promise to treat every customer with the most sincere attitude. If you are satisfied with our product, please give us a good review and we will appreciate your support._Wishing you a pleasant day